Terms of Service

1. Eligibility

You must be at least 13 years old to use the Service. By using it, you represent that you are 13 or older and able to form a binding contract. If you are under the age of majority where you live, you may use the Service only with the involvement of a parent or guardian. If you make a purchase, you represent that you are authorized to use the chosen payment method.

2. Use of the Service

KeepMeClose provides tools to help you maintain relationships through reminders, notes, streak tracking, and AI-generated suggestions.

You agree to use the Service only for lawful purposes and in accordance with these Terms.

3. User Accounts

To use certain features, you may need to create an account.

You agree to:

• Provide accurate information
• Maintain the security of your account and credentials
• Be responsible for all activity under your account

We may suspend or terminate accounts that violate these Terms.

4. User Content

You retain ownership of the content you provide, including:

• Notes
• Contact information
• Messages entered into the AI feature

By using the Service, you grant us a limited license to use this content solely to:

• Operate and improve the Service
• Provide AI-generated suggestions
• Maintain functionality

You are responsible for the content you input and agree not to submit unlawful, harmful, or abusive material, or content that infringes the rights of others.

5. Our Intellectual Property

The Service, including its software, design, text, logos, and other content (excluding your User Content), is owned by Caleb Bertumen and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the app for your personal, non-commercial use. You may not copy, modify, distribute, sell, or reverse engineer any part of the Service except as permitted by law.

6. AI-Generated Content Disclaimer

KeepMeClose includes AI-generated suggestions to help you stay in touch with others.

You acknowledge that:

• AI responses are automated and may be inaccurate or inappropriate
• AI suggestions are for informational purposes only
• You should use your own judgment before acting on suggestions
• You will not input sensitive personal, medical, or financial information into the AI
• We are not responsible for actions taken based on AI-generated content.

7. Privacy

Your use of the Service is also governed by our Privacy Policy. By using KeepMeClose, you agree to how we collect and use your data as described there.

8. Subscriptions and Billing

KeepMeClose offers an optional paid subscription, KeepMeClose Premium, which unlocks unlimited contacts and unlimited AI message suggestions. A free version of the app remains available with a limited number of contacts and a daily limit on AI suggestions.

• The price and billing period are shown in the app before you purchase and on the App Store product page.
• Payment is charged to your Apple ID account when you confirm the purchase.
• The subscription automatically renews for the same period unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the current period ends.
• You can manage or cancel your subscription at any time in your device's App Store account settings. Canceling stops future renewals; the current period remains active until it ends.

9. Refunds

All purchases are processed by Apple through the App Store. We do not process payments directly and cannot issue refunds ourselves.

Refund requests are handled by Apple under the App Store terms. To request a refund, visit reportaproblem.apple.com or contact Apple Support. Any statutory cancellation or refund rights that apply in your jurisdiction are not affected by this section.

10. Prohibited Activities

You agree not to:

• Use the Service for unlawful or fraudulent purposes
• Attempt to gain unauthorized access to systems or data
• Interfere with the functionality or security of the Service
• Reverse engineer, copy, or resell the Service
• Use the Service to harass, harm, or violate the rights of others

11. Third-Party Services

The Service relies on third-party services (e.g., authentication providers, cloud infrastructure, AI processing, website hosting, and payment/subscription processing). We are not responsible for the practices or content of third-party services, and your use of them may be governed by their own terms.

12. Apple App Store Additional Terms

KeepMeClose is distributed through Apple's App Store. The following additional terms apply when you use the app on an Apple device:

• These Terms are between you and Caleb Bertumen only, not with Apple, and Apple is not responsible for the app or its content.
• Apple has no obligation to provide maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
• Apple is not responsible for addressing any claims relating to the app, including product-liability, legal or regulatory, or consumer-protection claims.
• Apple is not responsible for the investigation, defense, or resolution of any third-party intellectual-property infringement claim relating to the app.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as “terrorist-supporting,” and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
• You must comply with any applicable third-party terms when using the app (for example, your wireless carrier's data plan).

13. Termination

We may suspend or terminate your access at any time if you violate these Terms or misuse the Service.

You may stop using the Service at any time and can delete your account in the app.

14. Disclaimer of Warranties

The Service is provided “as is” and “as available.”

We make no guarantees regarding:

• Accuracy of AI-generated suggestions
• Reliability or availability of the Service
• Suitability for any particular purpose

To the maximum extent permitted by law, we disclaim all warranties, whether express or implied.

15. Limitation of Liability

To the fullest extent permitted by law, KeepMeClose and Caleb Bertumen shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of data or personal information
• Actions taken based on AI suggestions

Our total liability for any claim relating to the Service will not exceed the greater of the amount you paid us in the 12 months before the claim or $50 USD. Your use of the Service is at your own risk.

16. Indemnification

You agree to indemnify and hold harmless KeepMeClose and Caleb Bertumen from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your misuse of the Service, your violation of these Terms, or your violation of any law or the rights of a third party.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules.

Before bringing a formal claim, you agree to first contact us at calebbertumen99@gmail.com so we can try to resolve the matter informally.

Any dispute that is not resolved informally will be subject to the exclusive jurisdiction of the state and federal courts located in California, and you consent to personal jurisdiction there. Nothing in this section limits any mandatory consumer-protection rights you have where you live.

18. Changes to the Service

We may add, change, suspend, or discontinue any part of the Service at any time. We are not liable to you or any third party for doing so.

19. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by an updated effective date, and your continued use of the Service after changes take effect means you accept the updated Terms.

20. General

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

21. Contact Us

If you have any questions about these Terms, contact us at:

calebbertumen99@gmail.com