Privacy Policy

1. Information We Collect

We collect the following types of information:

a. Account Information

• Email address
• Name (first and last)
• Authentication credentials (via secure authentication providers)

b. User-Provided Content

• Contact names, nicknames, and details you add
• Reminder preferences and check-in frequency (daily, weekly, monthly)
• Time zones and the reason you added a contact
• Notes you enter (e.g., check-in notes, “anything to remember”)
• A color you choose for a contact's avatar (we do not support uploading photos)
• Interaction and check-in history (e.g., when you mark a check-in as completed)

c. Contacts You Choose to Import

If you choose to import someone from your device's address book, we access only the specific contact details you select (such as name and phone number) to help you add that person. We ask your permission first and do not upload your entire address book.

d. AI Interaction Data

When you use the AI message-suggestion feature, we process:

• The context used to generate a suggestion (such as notes, reminders, and interaction history)
• The AI-generated suggestions returned to you

e. Device & Usage Information

• App usage data, collected via our own first-party analytics (e.g., features used, screens viewed, timestamps)
• Device type and basic technical information

f. Subscription & Purchase Information

If you purchase KeepMeClose Premium, our subscription provider (RevenueCat) and Apple process purchase data such as transaction identifiers, subscription status, and device identifiers. We receive your subscription status (for example, active or expired) so we can unlock premium features. We do not receive or store your full payment card details.

g. Website Information

When you visit our website, our hosting provider (Vercel) may automatically log standard technical data such as IP address, browser type, and pages requested, for security and reliability. The website does not use cookies or advertising trackers.

2. How We Use Your Information

We use your information to:

• Provide and maintain core app functionality
• Generate personalized reminders and streak tracking
• Power AI-generated message suggestions
• Enable optional features you choose, such as importing a device contact
• Process subscriptions and unlock premium features
• Improve app performance and user experience, and maintain security and reliability
• Respond to support requests

3. Legal Bases for Processing

If you are in the European Economic Area (EEA) or the United Kingdom, we process your personal data on the following legal bases:

• Performance of a contract: to provide the features you request
• Consent: for optional features such as importing device contacts (you may withdraw consent at any time)
• Legitimate interests: to maintain, secure, and improve the Service
• Legal obligation: to comply with applicable law

4. AI Features & Data Usage

Our app includes AI-powered message suggestions to help you stay in touch with your contacts.

• Suggestions are generated using a third-party AI provider (OpenAI) through our secure server
• The AI uses relevant context you provide (such as notes, reminders, and interaction history) to generate suggestions
• Your data is processed securely and is not sold to third parties
• Our AI provider does not use data sent through its API to train its models, and we do not use your data to train generalized AI models outside the app
• AI outputs are automated and may not always be accurate or appropriate
• You should not input sensitive personal, medical, or financial information into the AI
• We may use anonymized, aggregated data to improve the feature

5. Data Storage & Retention

• Your data is stored securely using Supabase (PostgreSQL) infrastructure and storage
• We retain your data for as long as your account is active
• When you delete your account, your personal data and associated content (contacts, notes, and check-in history) are permanently deleted, except where we must keep limited records to comply with legal obligations
• You can delete your account at any time in the app under Profile, then Delete Account

6. Data Sharing

We do not sell your personal data.

We share data only in these cases:

• With service providers (hosting, authentication, AI processing, and subscription/payment processing) strictly to operate the Service
• To comply with the law or a valid legal request
• To protect the rights, safety, or property of our users or us

7. Third-Party Services

We rely on the following third-party services, each of which processes data under its own privacy policy and only as needed to run the Service:

• Authentication (e.g., Google Sign-In)
• Cloud infrastructure and database (Supabase)
• AI message suggestions (OpenAI)
• Subscriptions and payments (Apple App Store and RevenueCat)
• Website hosting (Vercel)

8. International Data Transfers

We and our service providers may store and process your data on servers in the United States and other countries. If you use the Service from outside these countries, your information may be transferred to and processed in a country with different data-protection laws. Where required, we rely on appropriate safeguards for these transfers.

9. Your Rights & Choices

Depending on where you live, you may have the right to:

• Access the personal data we hold about you
• Correct or update inaccurate information
• Delete your account and associated data (in-app under Profile, then Delete Account)
• Export a copy of your data (in-app under Profile, then Privacy, then Export my data)
• Restrict or object to certain processing
• Withdraw consent you previously gave
• Lodge a complaint with your local data-protection authority

California residents: You have the right to know what personal information we collect, to request its deletion, and not to be discriminated against for exercising your rights. We do not sell or share your personal information as those terms are defined under the CCPA/CPRA.

To exercise any of these rights, email us at calebbertumen99@gmail.com. We will respond within the time required by applicable law.

10. Cookies & Tracking

Our mobile app does not use cookies. Our website is a static informational site that does not use cookies or third-party advertising or analytics trackers. Our web host may keep basic server access logs for security and reliability, which we do not use to build advertising profiles.

11. Data Security

We implement reasonable technical and organizational measures to protect your data, including encrypted connections and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Children's Privacy

KeepMeClose is not intended for children under 13, and we do not knowingly collect personal data from them. If you are in the EEA or the UK, you must be at least 16 (or the minimum age of digital consent in your country) or have parental consent. If you believe a child has provided us with personal data, contact us and we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated effective date, and your continued use of the Service after changes take effect means you accept the updated policy.

14. Contact Us

KeepMeClose is operated by Caleb Bertumen, who acts as the data controller for personal data processed through the Service. If you have questions about this Privacy Policy or your data, contact us at:

calebbertumen99@gmail.com